What you may be noticing
A musty or damp smell comes from the unit when it starts or while it runs.
What can cause it
Dirty filters, moisture sitting in the drip tray or drain line, and build-up on the indoor coil are common causes, particularly where units run for long periods.
What a technician checks
A technician can clean or replace filters, clear the drain line and drip tray and clean the indoor coil, then check the unit is draining properly.
Serving Chatsworth
In Chatsworth, describe the appliance and the symptoms so the right assessment can be arranged. Chatsworth is covered by Reyds' Amanzimtoti aircon service.
How it works
Send your details and a short description of what the aircon is doing. Reyds comes back to confirm availability and discuss a quotation before any work is arranged. For anything urgent, call 084 690 1545 or WhatsApp us.
Questions we are often asked
Do you attend Chatsworth?
Yes. Chatsworth is part of the area Reyds covers from Durban. Include your street area in the enquiry so availability can be confirmed.
What will it cost?
That depends on the unit, the fault and the work involved. Contact Reyds for a quotation — we do not publish a price before we know the details.
Which aircon makes do you work on?
Reyds attends to the common split, cassette and ducted makes found in South African homes and businesses. Share the make and model when you enquire.
Can someone come out urgently?
Mark your enquiry as urgent or call 084 690 1545. Availability depends on the day and your location.